FAQ
Delayed Orders
Our cases have been flying off the shelves! And as a small team, we are trying our best to keep up. Orders from mid-January will likely be shipped from early to mid-February. We greatly appreciate your patience and understanding as we navigate unexpected obstacles.
How Do I Place An Order?
To place an order, choose your design and phone model. Then choose either a transparent or opaque style. Once selected, click 'Add to Cart'
*The iPhone X used in the pictures is just a model phone*
The Case
-
Our cases are semi-hard, clear protective cases with a design insert included.
-
If the insert falls out just tuck and align it back in and you're good to go!
-
Think of it like putting a photo in the back of your phone case!
The Inserts
The individual inserts are a plastic film cut to size by hand. They are waterproof but may fog up temporarily if they come in contact with water.
Buying Individual Inserts
This option allows customers who want more than one design for their Cheek case to purchase other designs without buying another case.
Cheek inserts only fit Cheek cases. So, when put
into a non-Cheek case, they are an incorrect fit.
It is highly recommended you
purchase a Cheek case before buying an
individual insert.
Returns & Refunds
We want you to be completely satisfied with your
Cheek purchase. If you have any
questions or want to return or exchange a product please
email us under the contact tab!
Thank you for shopping and follow us on Instagram!
